Return Process and Conditions

ZMO Group return policy and conditions

Return Period

You can return your products within 14 days from the date you receive them.

Undamaged, unused products

Products in their original packaging

Products with tags intact

Products with invoices

Products not suitable for hygiene reasons (such as food items)

Custom-made products

Used or damaged products

Discounted or promotional products (except special cases)

Contact our customer service at +90 545 4663646

Your return request is approved after evaluation

Send the product in its original packaging via cargo

Refund is made within 7-10 business days after product inspection

ZMO Group Otomotiv Ltd.

Gülsuyu Mah. Kelebek Sk. No:15/1

Maltepe/İstanbul

* Return shipments must be made by contacting customer service in advance

• Return shipping costs are borne by the customer
• Returned products are inspected, damaged products are not accepted
• Return period for payments made by credit card depends on bank processing time
• You will be notified via SMS/Email when the return process is completed

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ZMO Group Otomotiv Ltd. Gülsuyu Mah. Kelebek Sk. No:15/1 Maltepe / İstanbul, Türkiye

+90 545 466 36 46