zmotechnik.com product warranty policy and conditions
Manufacturer warranty applies to all products sold.
All operations within the warranty scope are free of charge.
The warranty period starts from the product delivery date.
Manufacturing defects and material flaws
Malfunctions occurring under normal usage conditions
Workmanship errors
Electronic component failures
Products defective from factory
Damage caused by user error
Damage from physical impact such as dropping or collision
Malfunctions caused by improper use
Natural wear and aging
Interventions made at unauthorized service centers
Damage caused by liquid contact
Reach our customer service at +90 545 4663646
Report the product model, purchase date, and malfunction status
Warranty coverage is evaluated and guidance is provided
Referral to authorized service or replacement process
• Invoice: Product purchase invoice (original or copy)
• Warranty Certificate: Warranty certificate that came with the product
• ID: Valid identification document
• Product: The defective product itself
Phone: +90 545 466 36 46
Email: ofis@zmogroup.com
Address: ZMO Group Otomotiv Ltd. Gülsuyu Mah. Kelebek Sk. No:15/1 Maltepe / İstanbul, Türkiye
Working Hours: Monday - Friday 09:00 - 18:00
